Can the department accept anonymous complaints?

The department must maintain the integrity and accountability of the complaint process by requiring complaints to be filed with verifiable identities. This ensures that there is a reliable basis for the investigation into the allegations presented. Without a verifiable identity, it becomes challenging to follow up on the complaint, to ensure that due process is followed, and to protect the rights of the involved parties. The requirement for identifiable complaints also helps to filter out frivolous or malicious complaints, as the complainants may be less likely to file a serious accusation if their identity is known and could be scrutinized. This strict approach underscores the need for a balanced system that can uphold professional standards while protecting the public interest.